2nd Quarter Excellence Winner
2nd Quarter Excellence Winner
Lexie Hunter
Lexie demonstrated initiative and creativity in developing a targeted campaign to increase participation in the Round Up program supporting Project Share. Recognizing an opportunity within our existing tools, she implemented a SmartHub pop-up that prompts customers to enroll when they engage with their account. This simple but strategic approach made it easy for customers to take action and directly contributed to measurable results. In just one month, enrollment increased by 209 customers!
Beyond the numbers, Lexie’s efforts strengthen our ability to support customers in need by expanding a sustainable funding source for Project Share. Her initiative and system knowledge demonstrate her commitment to customer experience and the District’s broader impact.