Tool Belt
Employee Platforms and Technology Tools
Adobe Sign Training Links | How to send document for signature
This is the PUD’s electronic signature platform. Route various documents for signature through this platform.
LastPass
LastPass Training
This is the PUD’s password protection platform. Store all your passwords safely.
Quickfile Reset Instructions | Managing Email Content
This is the PUD’s official email platform. Check & send email here.
NEOGOV eForms Training Guide | FFCRA Sick Leave Carryover
This is the PUD’s Human Resources Onboarding and Self-Service Platform. You’ll find required training here as well as HR forms
Phones
MAX Phone Agent
This is the PUD’s phone system. Log in for the customer service queue or outage line queue.
Scanning
Request Scan and Toss Approval | List of all document types approved for Scan and Toss | Desktop Scanner Guidance - Guidance Pending, Contact Records or IS with questions in the meantime | Request Records Scanning Support
Security of PUD 3 Facilities | Avigilon
Avigilon is the PUD’s security camera system. Log in to view cameras here.
Episodes of “Over The Line” Live Podcast
Employee Self Serve (ESS) for iVUE from NISC
Help I.S. help you!
Request for New Electronic Automated Processes
Start a conversation on how an electronic process might improve efficiency or functionality for your department
Laserfiche
Laserfiche Web | Laserfiche Forms (Dashboard) | Laserfiche Guidance | Public Records Request process guidance | Contract Submitter’s Guide – how to run a contract through the PUD’s Internal Contract Review Process | Laserfiche Help/Support & Training Site: Aspire Log In instructions & “Laserfiche Answers” access WebLink(library)
PUD’s Content Management Platform to manage the flow of high level documents through review, approval, disposition, and renewal.
MS Teams Training
This is the PUD’s internal communications platform. It is where you can video conference, call, chat, and collaborate on documents.
How To Sign Into One Drive | OneDrive Access & User Basics This is a cloud-based file hosting platform where you can store and protect your files, share them with others, and get to them from anywhere on all your devices.
NISC
Download IVUE | Cloud | Community | Launch | Pathways | CR Portal | Community Reg | AppSuite Summary | Download Configuration - New Computer | Support (1-866-999-6472) | NISC Systems Overview
NISC is the PUD’s enterprise system for the entire utility. It integrates each departments data for the best employee and customer experience.
Employee Resources
Ivue Connect/ Timesheet / Payroll
Brand, Marketing, Apparel, Logo
PUD Logo Wear & Embroidery
Lands’ End Store, North West Custom Tees, Logo Wear, Apparel
Pandemic Sick Reporting Form
Org Chart, Positions, Jobs, Reporting Structure
HR Responsibilities | Who to Direct Questions to | HR Task List
Guidance For Mason PUD 3 Employees
Safety
Danger Call Script - you are the first line of defense in protecting life & property
Login to OSHA training here via NeoGov
KnowBe4, Security Awareness, Training
Customer SErvice
PUD 3 Legacy Customer Service System
Translating/Interpretation Service
Low Income Report
Formally Command Center: Remote meters, remote disconnect/reconnect
Talking points, rate setting, commission structure
Engineering
PUD 3 Infrastructure Maps
Outage Map
Reserve new structure numbers
Tracking Sharing of Line Extensions
Guidance Use Instructions - Electronic tool used by the PUD to facilitate electronic recording of documents with Auditor offices.
Track payments for System Capacity Fee
Report on Attachments, Pole Numbers, and Licensees
Finance / Accounting
Information Services
Training
Operations
Tracking of Call-Outs
Substation & PUD Building Locations/Addresses
Purchasing
RECORDS
Historical filing classification for PUD records
(Reference Use Only)
Telecommunications
This is a list of homes and businesses that have submitted construction applications but haven’t selected a Retailer.
